The Red Cross has released v1 of a support chatbot and were looking to make it more personal and enhance the functionality with voice commands and a greater depth of interaction. We created an interactive voice enable wireframe that outlined how the interaction would function. The chatbot also needed a visual design, something that could be reminiscent of the organizations founder Clara Barton. We created an avatar to be the visual presentation of the chatbot and we created the design of the overall component complete with random avatars for users.
VOICE ACTIVATED PROTOTYPE
We created an interactive prototype that was voice activated to show how the chatbot voice interaction would work, what responses it would give and what options were available to the user.
AVATAR / APP DESIGN